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Scape Spa

Newsletter

Privacy Policy

1. Information Collection

What kind of information we Collect? When you browse through our Website we collect:
 

-  Basic information about your computer, Location, browser and connection to make sure that we can give you proper information and customer service and for security purposes.
-  Aggregate information on what pages consumers access or visit to make better our Website.
- Number of links you click within the Website.

If you choose to contact us through the Website, buy product or service or request an appointment we may ask you for more information including:


- Your name and address which, among other things, enables us to process your payment;
- Your email address and telephone number so we can contact you;
- Credit card information to complete your transaction and to verify your identity.
- Recipient name and e-mail address to send the invoice.

If you have any questions regarding your personal information or wish to correct or change any of your personal information, please contact info@scape-spa.com.

 

2. User Information


We store information that we collect through cookies and log files to create a profile of our users. We do not link the information we store in cookies to any personally identifiable information you submit while on our Scape Spa Website.

What Cookies are? A cookie is a piece of data stored on the user's computer tied to information about the user. We don't link this information stored in cookies to any personally identifiable information you submit while on our Website. We use both session cookies and persistent cookies. For the session cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies enable us to track and target the interests of our users to enhance their experience on our site. By setting a cookie on our Website, users would not have to log in a password more than once, thereby saving time while on our Website. If users reject the cookie, they may still browse our Website, however they will not be able to buy gift cards or use other interactive functionality that requires cookies. Persistent cookies can be removed by following Internet browser help file directions.

What Log Files are? Like most standard Website servers on Internet, we use log files for error diagnostics, session management, and determining our advertising efficiency. This includes IP Addresses, Browser type, Internet Service Provider (ISP), Referring Pages, Platform Type, Date/Time Stamp. IP addresses, etc. are linked to personally identifiable information.

 

3. Communication from the Website

Transactions and Service Announcements: When Users buy in our Website will receive a number of emails throughout the transaction process and they may sometimes receive phone calls from our Customer Service Department to ensure smooth transactions. We may also occasionally send out service-related announcements, for instance, if our Service or Product is temporarily suspended for maintenance or other reason. Generally, these communications are not promotional in nature, and users will receive them as long as their accounts are open.

Special Offers, Newsletters and Updates: Out of respect for the privacy of our users we present the option to not receive these types of communications, as explained in the Choice and opt-out section below.
Customer Service: We communicate with users on a regular basis to provide requested services. We respond to issues relating to a user's account via email or phone, in accordance with the user's wishes.


4. Sharing Information


At Scape Spa, Inc. we care about your privacy, we will not share your credit card number or any other financial information with any third party except for the verification purposes mentioned above.

Legal Disclaimer: Though we make every effort to preserve user privacy, we may disclose personal information when required by law or under the good-faith belief that such action is necessary under applicable law. We may disclose personal information in order to establish or exercise our legal rights or defend against legal claims. We also share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, to protect our property or interests or that of our agents and employees, and to protect personal safety or the public.

Aggregate Information (non-personally identifiable): We share some aggregated demographic information (age, zip codes) with some of our partners. This is not linked to any personally identifiable information. We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

Third Party Service Providers: We may disclose information about individual users to third parties who provide services to Scape Spa, Inc. These third parties provide a variety of services to Scape Spa, Inc., including, without limitation, verifying credit card information, tracking Internet marketing campaigns, and processing credit card transactions. In addition, these services may include enhancing the information Scape Spa collects about its customers. We may also use third-party email providers to assist with sending our marketing emails. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. Any personally identifiable information that Scape Spa shares with its service providers may only be used to provide services to Scape Spa and the service providers will not be given permission to use such information for other purposes.

 

5. Security


This website takes every reasonable precaution to protect our users' information. When users submit sensitive information via our Website, their information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with encryption software, currently SSL encryption (you can see the https:// in your browser). While we use SSL encryption to protect sensitive information online, we also protect user-information off-line. Access to all user's information, not just the sensitive information mentioned above, is restricted to our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Employees are kept up-to-date on our security and privacy practices. The servers that store personally identifiable information are in a secure environment, behind a locked cage at a professional hosting company. Although we endeavor to create secure and reliable Sites and to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy. You hereby acknowledge that Scape Spa, Inc. is not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

 

6. External Links


The Website could contains links to other websites maintained by third parties. Please be aware that Scape Spa exercises no control over linked Websites and is not responsible for the privacy practices or the content of such Websites. Each linked Website maintains its own independent privacy and data collection policies and procedures, and you are encouraged to view the privacy policies of these other sites before providing any personal information.

 

7. Changes in this Privacy Statement


If for any reason we decide to change our Privacy Policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. Users with questions or concerns regarding their privacy or this statement should contact Privacy Statement Personnel via Postal Mail at: 13304 SW 128th Street Miami FL 33186, or by E-mail at info@scape-spa.com with the Subject "Question about Privacy Policy".